A large scale enterprise managed test service.
Tight Timeframe, New Technology, Covid Lockdown Impacts
Seamless Go Live, Organizational Capability, Increased Tenant Service, More Efficient Call Centre Processing saving time and improving quality.
Dukeberry have been leading the test efforts working with an offshore development team and an inhouse systems support team delivering a large scale enterprise CRM developed with Salesforce and Informatica.
Working in Agile sprints, Dukeberry led the test efforts providing a full managed test service. The first release of a 12 month project went live with no live issues reported that had not already been identified by the test team and prioritized as a future release.
Further releases have been deployed quickly which has been possible due to a supporting automation pack developed in Java with Selenium by Dukeberry.
One client director described the project implementation as the most seamless and problem free he has ever experienced in over 30 years of development projects.